Category Archives: Stringers Software
Our Questron in Action!
As you know, Racquet Quest is a data-driven business, and data requires numbers. To generate those numbers, we have designed and built several devices.
One device is the Questron!
The Questron is used to test every string we receive, and the data is compiled to understand where that particular string fits.
So, instead of talking about it we have included a short video!
Thank you for watching our Questron in Action! If you have a question, or a particular string of interest, please let us know. We may have already taken the data! On GASP.network there are many graphs of previous tests. GASP.network is a membership ($40.00 one time) site.
After the String is Strung!
I have often wondered what players know about the “stringing” process and in particular what goes on after the “string is strung”. So, while Madelyn was here she decided to video me doing what we do after each racquet is strung and just coming off the machine.
Had I known we were going to do this I might have dressed up a little, emptied the trash and fixed the crack in the wall behind the RDC! But I didn’t.
This video is offered as a “real-time” view of what we do with every racquet and is intended for information and fun only. If you have any questions please let us know…now enjoy the movie!
Pictures are Easy!
It is easy for me to post pictures of racquets being made ready for shipment to tournament players. However, there is a lot more work before these can be tagged, bagged and packed!
Paperwork is what I am talking about! I have included some of the paperwork in this image, so you get some idea of what is involved. Not many people like paperwork but for this work it is essential!
Every racquet we do has the same “paperwork”, but local customers normally don’t need racquets customized and shipped overnight! Out of town customers, your racquets are typically prepared as close to the “use by” date as possible. So these racquets were strung and tweaked this morning and shipped (via overnight) this afternoon. Most of the customization can be accomplished before stringing but final adjustments, if required, are the last thing on the list.
The “paper work” on the right is data from the ERECA Balance System, and this information is taken at each step in the customization, and at a “play ready” status. While I still rely on swing weight as the primary dynamic property I use the ERECA system for very precise static balance, total weight, and a quickly calculated swing weight.
The other “paper” is my standard Racquet Record software data that contains over forty (40) pieces of data that are a permanent record in the customer file.
It sounds like a lot of paperwork, but it is necessary to assure consistency and organization. Every racquet gets the same treatment.
So, the next time you see pictures remember there is a lot more to it than stringing, bagging, and shipping.
“Racquet Works” @ the App Store
My app, Racquet Works, is now available on the Apple app store. Search for Racquet Works and download it! It’s free! This is a great app for your iPhone or iPad and makes it easy to stay up to date about new products and specials.
Racquet Quest, LLC
