Category Archives: Customization!
Customization. What it can do for you!
I am very happy to see players of every age returning to, or buying for the first time, racquets that have some weight! Weight is your friend! Any racquet can be “customized” to suit the needs of the player, of course.
But what do you do if you already own a Head Radical Pro? You simply add the Head Players Cap System to your current Radical Pro. This can be done the next time the racquet needs stringing and can be removed at the next stringing if wanted.
This is a “side by side” look at the Cap System Radical and the standard Radical. You will need to like the color “orange”.
The Cap System can be added to many past Radical Pro racquets. The Cap System does not fit the Radical MP, unfortunately.
The image below shows the racquets and the specifications of each one. You can see the difference between the two. It is obvious that the major difference will be weight and swing weight. The numbers between the two racquets are the data for the Radical Pro with the Cap System.
Briefly, Pointy is a program that allows shoppers to enter a barcode, or Google product search online, to see if that product is available locally.
As a long time user of Square as the POS in the shop, we engaged with Pointy as a service through Square so our clients can quickly see what we have in stock. A link to our Pointy shop is below so you can take a look around and let me know what it needs to be a valuable resource for you.
Every product you see on the page was input by Racquet Quest so it is in stock at the time the shop was opened, however, the images are supplied by the software so some may not be exactly updated packaging.
If you have any questions or would like to hear about any “special offers” please call or text!
The World Headquarters of Racquet Quest was pleased to have Erika and Federic from Head visit recently. Erika is with Head in Phoenix and Frederic is from the Headquarters in Kennelbach, Austria.
Team Head player, Jack Anthrop was on hand to provide a players perspective.
The purpose of the visit was to discuss a “grassroots” program that can effectively address, and contribute to the growth of tennis worldwide.
I was commenting on racquets and string selections, of course, when it dawned on me that Head has done an extraordinary job in designing racquets that have vast player appeal! A prime example is the Adaptive Series, introduced about a year ago, consisting of a “Speed” and “Instinct” model.
This series can go from a lightweight standard length racquet to a more substantial, longer racquet in a few minutes! Plus this series can be either a 16 x 19 or a 16x 16 string pattern!
This concept is valid, and one that allows players to maximise the performance of the racquet. And the implementation is easy. Some changes can be made at courtside!
So, while I believe more can be done to get players into the correct racquet, the Head Adaptive Series is very close to being perfect!
It is easy for me to post pictures of racquets being made ready for shipment to tournament players. However, there is a lot more work before these can be tagged, bagged and packed!
Paperwork is what I am talking about! I have included some of the paperwork in this image, so you get some idea of what is involved. Not many people like paperwork but for this work it is essential!
Every racquet we do has the same “paperwork”, but local customers normally don’t need racquets customized and shipped overnight! Out of town customers, your racquets are typically prepared as close to the “use by” date as possible. So these racquets were strung and tweaked this morning and shipped (via overnight) this afternoon. Most of the customization can be accomplished before stringing but final adjustments, if required, are the last thing on the list.
The “paper work” on the right is data from the ERECA Balance System, and this information is taken at each step in the customization, and at a “play ready” status. While I still rely on swing weight as the primary dynamic property I use the ERECA system for very precise static balance, total weight, and a quickly calculated swing weight.
The other “paper” is my standard Racquet Record software data that contains over forty (40) pieces of data that are a permanent record in the customer file.
It sounds like a lot of paperwork, but it is necessary to assure consistency and organization. Every racquet gets the same treatment.
So, the next time you see pictures remember there is a lot more to it than stringing, bagging, and shipping.
We have talked about this before and by now we all understand “tolerance”, especially if you drive in this area!
We recently received fifteen (15) racquets from the manufacturer (A). The initial characterization was surprising in that the “tolerance” was very tight. In fact, there was only slightly greater than 3 grams separating all of them!
Later in the day I received three (3) racquets from the manufacturer (Z) and there was fifteen (15) grams difference between them (very “loose” tolerance). These were for a single player and needed to be matched for tournament play. It is obvious, then, that more time is required to match the three (3) than to match all fifteen (15) if the others.
This is not a criticism of the manufacturers only a glimpse of why some “customization” may be required to satisfy players needs. When a client calls with specifications for a racquet they are considering I always ask where the data is from. The “header card”, “on-line communications”, “other players”, etc.
If you rely on these data it may not be close to what the racquet will actually be when it is received.